Parliamentary Question: DODMV: grievance reports

1532

Adv L H Max (DA) to ask the Minister of Defence and Military Veterans:
(1) Whether any grievances have been reported in (a) the (i) SA Army, (ii) SA Air Force, (iii) SA Navy and (iv) SA Military Health Service and (b) any other specified formation (aa) in the (aaa) 2008-09, (bbb) 2009-10 and (ccc) 2010-11 financial years; if not, how was this conclusion reached;
(2) with reference to each specified type of grievance, (a) how many were (i) reported and (ii) remained unresolved for (aa) less than three months, (bb) more than three months, (cc) more than three but less than six months, (dd) more than six months, but less than a year and (ee) for more than one year and (b) how many cases remain unresolved? NW905E

REPLY
(1) Grievances reported in the SA Army, SA Air Force, SA Navy, SA Military Health Service and any other specified formations (Divisions) during the period referred to in the question are tabulated below:

SERIAL NO SERVICE & DIVISION 2008-2009 2009-2010 2010-2011
a b c d
(a) (aaa) (bbb) (ccc)
1 (i) SA Army 3
2 (ii) SA Air Force 8
3 (iii) SA Navy 2
4 (iv) SA Military Health Services 1
(b)
5 Other specified Formations (Divisions) 8

TOTAL 7 17 22

Note: The DOD implemented a new Grievance Information Technology System (GITS) to electronically support the Individual Grievances Regulations that became effective from July 2010. Therefore the information regarding specific Services and Divisions is readily available from July 2010, however in respect of periods prior to I July 2010, the DOD can only provide totals of grievances lodged within the required period.
(2) Please refer to the table below:
  

SERIAL NO

TYPE (NATURE) OF GRIEVANCE

RESOLVED GRIEVANCES

ACTIVE GRIEVANCES

LESS THAN 3 MONTHS

(<3 months)

MORE THAN 3 MONTHS

(>3 months)

MORE THAN 3 BUT LESS THAN 6 MONTHS

(>3 <6 months)

MORE THAN 6 MONTHS BUT LESS THAN A YEAR

(>6<12 months)

MORE THAN 1 YEAR

(>12 months)

UNRESOLVED CASES

 

a

b

c

d

e

f

g

 

(a)

(aa)

(bb)

(cc)

(dd)

(ee)

(b)

1

Allowances

1

0

1

0

1

8

2

Benefits (salary / leave / pay / transfer excluded)

2

0

2

0

0

21

3

Performance Assessments

0

0

0

1

0

0

4

Performance Incentives

0

0

1

0

0

2

5

Promotion

1

 

1

4

1

25

6

Staffing / Placement

1

0

3

2

0

12

7

Training / Courses

1

0

1

1

1

8

8

Transfers

0

0

1

2

0

3

9

Utilisation

2

0

1

0

0

9

10

Other

7

0

3

3

0

56

 

TOTAL

15

0

14

13

3

144

 Note: The abovementioned information has been provided for the period 1 July 2010 (with effect from implementation of the Grievance IT System) to date (19 March 2012).