Ops normal at Transnet ports after cyber-attack


Public Enterprises Minister Pravin Gordhan maintains full restoration of Transnet’s port supply chain and logistics operations yesterday (Wednesday, 28 July) will allow normal operations to resume.

The national ports authority was subjected to a cyber-attack creating chaos, particularly at the busy Durban port recovering from civil unrest earlier this month.

“Government announces a breakthrough following the IT security breach on Thursday 22 July. Transnet has fully restored operations at ports,” a Public Enterprises statement reads.

“The main system responsible for container operations – the NAVIS N4 terminal operating system – is fully restored and customers can access
customer links to facilitate imports and exports. The remaining systems will be
brought up in a staggered manner, to minimise further risk and interruptions.

“Transnet Port Terminals, in collaboration with shipping lines, is facilitating loading of urgent containers for the automotive, FMCG (fast moving consumer goods) and agricultural sectors,” according to the statement.

On Durban specifically the statement has it “as 27July, Durban container terminals are fully functional on NAVIS with other interface systems progressing well. This brought back both land and water side operations and the truck booking system is activated”.

“Vessels are operating alongside berths and shipping lines and cargo owners
partnered with terminal management to ensure increased efficiencies.”

In Eastern Cape container operations are working with some IT functionalities being restored and vessels working in parallel with the manual processes.
Western Cape is fully restored and with some IT functions still to be restored.

Stack registration will be completed today (Thursday, 29 July), and this will speed up container movement in the Cape Town terminal.

Rail operations are on schedule, as per the train plan. Business continuity plans are in place to ensure safe operations.

Preliminary assessment of the cyber-attack indicates Transnet and customer
data was not compromised.

Transnet is accelerating work on strengthening weaknesses in the IT
environment. The force majeure remains in place and under review with the intention to lift it in the coming days.