New passenger processing standard gets green light


Airlines IT specialist house SITA says a new standard in passenger processing has arrived with the International Air Transport Association certification of its Common Use Passenger Processing System (CUPPS).

The SITA CUPPS Pilot started in January 2009 at Orlando International Airport with the check-in and boarding of WestJet passengers, followed recently by Continental Airlines passengers.

SITA says IATA has now certified its system as fully compliant with the pre-released version of the CUPPS Technical Specification.

Catherine Mayer, SITA’s Vice-President for Airport Services, says this “brings common use passenger processing to a more efficient level. It is also another milestone in SITA`s long history of community leadership in the common use arena.

“SITA first developed CUTE (common user terminal equipment) with the airlines in 1984 and is now the first to receive certification for our platform using the new industry adopted CUPPS Recommended Practice.

“This certification demonstrates that our systems can run multiple applications according to the CUPPS standards. In fact, SITA`s AirportConnect Open is the only fully-integrated common use platform supporting CUPPS, CUTE, and web-based applications, as well as CUSS kiosk applications.”

SITA`s AirportConnect Open is a proven, stable platform that has been in operation since 2004. It provides a low-risk migration path to CUPPS compared with both new platforms that may be introduced by other companies and with existing platforms where CUPPS, CUTE, and CUSS Kiosk capabilities are not integrated as a single system, Mayer avers.