Bombardier names Ethiopian Airlines as new authorised service facility

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Canadian Aircraft manufacturer Bombardier Aerospace has made Ethiopian Airlines an authorised service facility that will service Q400 and Q400 NextGen turobprops.

Bombardier has signed a Letter of Intent to authorise the airline to perform line and heavy maintenance on Q400 and Q400 NextGen turboprop aircraft. The agreement is expected to take effect by late August.

Ethiopian already has aircraft, engine and component overhaul and repair facilities at Bole International Airport in Addis Ababa, with 750 licensed technicians and support staff. It will now join Bombardier’s network of over 60 authorised service facilities and line maintenance facilities in 25 countries around the world.
“This agreement with Ethiopian Airlines – one of Africa’s most respected airlines and a valued Bombardier customer – will provide the growing number of Bombardier operators in this region with more options for high quality maintenance support closer to their base of operations,” said Éric Martel, President, Customer Services and Specialized and Amphibious Aircraft, Bombardier Aerospace.
“We are enthusiastic about the many new opportunities for commercial aviation in Africa and, through sustained investment and focus, we are expanding our support services on the continent at an accelerated pace,” he said. More than 240 Bombardier business and commercial jets are based in Africa.

The Ethiopian announcement comes right after Bombardier announced a new Regional Support Office (RSO) and parts depot at Lanseria airport in Johannesburg. The office was opened during a ceremony last night and is situated on ExecuJet South Africa’s premises, as ExecuJet is Bombardier’s partner for the initiative. The 2 153 square-foot (200 square metres) parts depot will be up and running by the end of this year and will stock 3-4 000 parts.



Ethiopian Airlines operates 13 Q400 and Q400 NextGen airliners, and in November last year became the first to take delivery of Q400 NextGen turboprop airliners outfitted with a dual-class configuration on Bombardier’s production line. These five dual-class aircraft are currently in service with the airline and its affiliate, ASKY Airlines of Togo.